Frequently Asked Questions

Have a question about applying for a medical grant? Check out our FAQs below or contact uhccfcustomerservice@uhc.com for help.

FAQs

To ensure security, our portal is not compatible with mobile devices such as phones and tablets. Additionally, Internet Explorer web browser is not supported. For submitting applications and payment requests, please use a laptop or desktop computer with either Microsoft Edge or Google Chrome web browsers.

The application is only offered online.

You can complete the application as quickly or as slowly as you would like. You can save your progress as you go or as you complete each section.

Our online grant application system uses Secure Socket Layer (SSL) encryption to protect your name, password, and all other information transmitted to or from our system to ensure the protection of your data. Our system is hosted in a secured environment with 24 x 7 monitoring, surveillance, and support to prevent unauthorized access and data security. Advanced security measures including firewalls, security guards, and surveillance are taken to ensure the continued service and protection of your data. Passwords used to access our grant application system are only stored in an encrypted form and are therefore not retrievable by us or any other third party. (In case you need a new password, a temporary password can be generated and sent to you that you can subsequently change).

The time to fully complete the actual online application will take approximately 20-30 minutes. We strongly encourage applicants to gather all required information and documentation outlined on the grant eligibility page prior to beginning the online application. An application will not be considered complete until all required documentation is received. The entire application review process will vary depending on whether we need you to clarify or provide additional information as well as when the Board in your region meets next to review completed applications.

With our online grant application system, we ask that you attach your documentation directly to your application prior to submitting it. To do this, you may need to scan and save your documents in an electronic format so they can be uploaded and attached to your application. You may also take a photo image of your documentation (ex: using a smartphone) and attach these images to your application where applicable.

A SSN is required. Review the  eligibility requirements here.

Exceptions are not permitted. Review all eligibility requirements here.

This is a document from your insurance company that confirms no benefits will be paid out for a service or product. It could be a copy of your benefit summary’s exclusions list highlighting no coverage, a denial letter from your insurance company, or an Explanation of Benefits that shows no benefits are available.

Primary coverage for the child must be by a commercial health plan, either through an employer or individually purchased. Secondary insurance through Medicaid or CHIP is permissible.

The child must be listed on your most recently filed IRS 1040. If the child is not listed on your 1040 because they were born in the current year, please also attach a copy of the child’s birth certificate and social security card. If your child is not on your IRS 1040 because a different person (e.g. former spouse, grandparent, etc.) claims the child, we will also require a copy of their IRS 1040 that lists the child.

Please download and print the Physician’s Certification of Medical Condition (PDF), and provide the form to your child’s doctor to complete.

The foundation has three regional boards that review applications monthly. Your application will be considered by your region’s board once it is complete, all required documents are received, and all information has been screened.

Award notifications are sent via email to the primary parent/guardian’s email address that was provided on the application.

You could be awarded up to $5,000 annually and $10,000 a lifetime per child. However, grants can vary considerably based on the availability of grant funds, the severity and cost/ insurance coverage of the child’s medical condition compared to other similar applicants’ conditions, or other factors that the Foundation deems appropriate.

If approved, you’ll gain access to our online portal to submit invoices for payment processing by UHCCF. Payments can be made directly to the provider or to the primary parent listed on your child’s grant file if they have already paid for the service. Payments to parents are issued by check to the address on file. Proof of payment is required for reimbursement when the parent has paid in advance.

If a grant is awarded, grants can vary considerably based on the availability of grant funds, the severity and cost/ insurance coverage of the child’s medical condition compared to other similar applicants’ conditions, or other factors that the Foundation deems appropriate.

The grant will only cover those items as outlined in the grant approval letter, even if you applied for additional items not listed.

Gifts to individuals are generally not considered to be taxable to the recipient and any gift tax that may be owed is paid by the grantor. However, individual situations may vary and all individuals should consult with their own legal and tax professionals when preparing their individual tax returns. This information does not constitute legal or tax advice and cannot be relied on as such.  More information about gift taxes may be found at Frequently Asked Questions on Gift Taxes | Internal Revenue Service (irs.gov).

You can use either Microsoft Edge or Google Chrome web browsers to complete your application.